Tasks are the fundamental building blocks in iBE to manage the delivery of work and creation of value. There are several kinds of tasks for example:

• Tasks within a project used to breakdown a larger project into smaller work packages or deliverables
• Sales tasks such as setting up a meeting, sending an email or making a call to a prospect or client
• Internal ad-hoc tasks or to-do list items
• Support tickets

All of the cases above are represented as tasks in iBE.net. Sometimes they are called "tickets" and sometimes "activities" but underneath they are tasks.

Tasks in iBE.net have a common set of features including:

• Planned and actual dates and priorities
• Planned efforts and durations, actual vs. remaining effort and progress (% complete, cost & schedule performance)
• People responsible for, assigned to perform, requesting and watching the task
• Resources who can book time or get planned over the task's duration
• Expenses - both individual travel expenses and supplier invoices
• Reminders, status or workflow and notifications
• Assignment to a project, customer, contact or opportunity
• A product or service that is output (at a specific unit price times quantity delivered) as a result of delivering the task
• Material components used up in the performance of the task