Internal projects are used for work done inside the company to make improvements which is not funded by an external client. Investments, system upgrades and operations/overheads would all normally count as internal project. While internal costs may have benefits (not tracked in iBE.net currently) they do not have revenues. There is no customer assigned to the project, even though external client contacts can be assigned as project resources.

Several of the project financial charts are simplified for internal projects by not showing revenue. See project financials for more details.

External projects always are for an outside customer or client, which is a required attribute if your project type is billable. Even if non-billable the project is for an outside party (the client) and often profits are made by charging more to the client to deliver the project than its cost. For each reason costs vs. revenues are tracked carefully in external projects, together with customer purchasing funds, recognized revenues and payments.